Help
Contact support
For app help, email support with concise details about your issue, device, and steps to reproduce so troubleshooting can start quickly and finish sooner for you.
What to include in your email
Share device model, iOS version, what happened, and the steps that trigger the issue.
Where to send support requests
Use hello@macu.studio so your message reaches the support inbox directly.
Set expectations
Support usually replies in a few business days. Clear details help reduce back and forth.
If the issue is reproducible, include exact steps and expected behavior in a short list. Structured reports make troubleshooting much faster.
Include your preferred reply address so support can confirm updates in one thread.
Frequently asked questions
What is the best support contact for Andy?
Email hello@macu.studio for support, bug reports, and account questions.
Should I attach screenshots?
Yes. Screenshots or recordings can make issue reproduction much faster.