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Contact

One inbox handles Andy support, press questions, and general product email on iOS. Send device details for bugs, publication context for press, and enough information that the team can reply without a long back-and-forth thread.

Support and bugs

Email the address shown on this page. For bugs, include your iOS version, iPhone model, and steps to reproduce the issue. Screenshots or a short screen recording speed up UI investigations when something looks wrong on your device.

Press and partnerships

Press inquiries use the same inbox. Include your outlet, the story angle, and your deadline. Replies can include product facts, approved quotes, and App Store assets when timing allows.

Partnership or integration questions are welcome when they relate to Andy on iPhone. Briefly describe what you are proposing and who the audience is.

Response times

Messages are usually answered within a few business days. Weekend email often waits until Monday.

Medical and crisis support

Support cannot provide medical advice over email. Andy is a logging tool, not a crisis service. If you are in immediate danger, contact local emergency services or a clinician you trust.