Help
Account deletion
If you need account deletion support, contact Andy with clear identifying details so the team can process your request and confirm completion by email quickly.
Contact support first
Email support with enough account detail to identify your request quickly and avoid delays.
Confirm after action
Wait for confirmation from support that your deletion request has been handled. Keep the confirmation email for your records.
Use the official support inbox
Send requests to hello@macu.studio so they reach the correct team.
If your request is urgent, include that clearly in the subject line and list the account details support needs in your first message.
Clear first-contact details usually shorten resolution time and reduce repeated follow-up emails.
Frequently asked questions
What details should I include in my request?
Include identifying account context and your explicit deletion request in one message.
How do I know when deletion is complete?
Support will reply with confirmation once your request has been processed.